Microsoft says it has over 20M paid Copilot users, and they…

Despite the lingering perception that no one really uses Copilot, Microsoft said Wednesday that its user base and engagement are growing for the AI tool that’s baked into M365 apps like Word, Excel, and Outlook email. M365 Copilot now has 20 million paid enterprise Copilot seats, Microsoft CEO Satya Nadella said during the company’s quarterly earnings conference call. To put this momentum in perspective, weekly engagement is now at the same level as Outlook,” he said. “This is like a daily habit of intense usage.” He emphasized that Copilot is not dependent on any one model, like OpenAI. “You now have access in chat to multiple models by default, with intelligent auto routing in agents with critique and counsel, you can use multiple models together to generate optimal responses,” he said.

In fact, Morgan Stanley’s Keith Weiss said on the quarterly earnings call on Wednesday, “Those Microsoft 365 Copilot numbers are super impressive and I think way ahead of most people’s expectations.” Agent mode is one area that is driving usage, noting that “as of last week, Agent mode is now the default experience across Copilot and Word Excel and PowerPoint.” Microsoft last week made its Copilot’s agentic capabilities generally available . This allows Copilot to take multi-step actions directly in the documents. “You now have a new way to delegate and complete work using Copilot,” Nadella said. OpenAI ends Microsoft legal peril over its $50B Amazon deal DeepMind’s David Silver just raised $1.1B to build an AI that learns without human data The Stanford freshmen who want to rule the world … will probably read this book and try even harder Two college kids raise a $5.1 million pre-seed to build an AI social network in iMessage Meta’s loss is Thinking Machines’ gain Google to invest up to $40B in Anthropic in cash and compute OpenAI releases GPT-5.5, bringing company one step closer to an AI ‘super app’

Source: TechCrunch